Return policy
Welcome to our Return Policy page. At Mcdonald Floorworks, we strive to provide the best products and services to our customers. In this section, you will find all the information you need regarding our return policy.
30-day return policy
We offer a 30-day return policy for all products purchased from Mcdonald Floorworks. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange.
Conditions for returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that some products may be non-returnable, such as custom-made items.
How to initiate a return
If you would like to initiate a return, please contact our customer service team. They will provide you with a return authorization and instructions on how to return the item. Once we receive the returned item, we will process your refund or exchange.
Need assistance?
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to help!